Difficult Conversations (for Managers) in the Workplace
DescriptionThis course will help you gain the skills and confidence you need to discuss workplace issues when they arise. It includes:
- information about how to have a difficult conversation
- tips to help you prepare, manage your emotions and reach a positive outcome
- interactive scenarios to help you practise your conversation skills
- downloadable resources and links to further information
Disclaimer
The AMA is authorised to distribute this course via doctorportal Learning under the Fair Work Ombudsman copyright and licence terms of use.
© Fair Work Ombudsman www.fairwork.gov.au
Learning Outcomes
- Handle difficult conversations with your employees including discussing workplace issues, addressing poor behaviour and delivering bad news
N/A
Online Education
0h : 30m
MBA: 0h : 30m
Health Services Administration