Contributors

Client Focused Evaluation Program (CFEP) Surveys

Since 1995, CFEP Surveys have provided healthcare professionals in Australia and the UK with valuable insights to support better care and incremental change towards healthcare transformation.

We apply our 20-plus years of experience and expertise, to develop fit-for-purpose, validated and quality focused survey products, analytics and results. Our team is passionate, driven and deeply connected to the patient and clinician journey – closing the loop on healthcare outcomes and experience through our range of feedback tools and service offerings.

As a trusted Australian-based organisation, we are excited to partner with health and community care providers to support Australian healthcare reform and better patient outcomes. We believe that gathering feedback from patients and colleagues is essential as the Australian healthcare system places greater emphasis on models of person-centred care and the achievement of the Quintuple Aim.

The regular collation and effective use of this data is a catalyst for continuous quality improvement and can have a profoundly positive impact on personal, professional and organisational development, and the overall quality of Australian healthcare provision and associated outcomes.

We take great pride in our role of providing constructive, supportive and efficient survey services to ensure our clients attain maximum value and insights from the process to ultimately better care.